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Buying FAQ
Why buy on turbu?
What is an auction?
How do I buy a car on turbu?
How do I place a bid?
Why does the timer extend back to 2 minutes after I placed my bid?
Can I cancel my bid?
How do I contact the seller?
How should I pay and transfer ownership of the car?
I was the highest bid when the auction ended, why did I not win?
Are there any fees?
Why are there hold(s) on my credit card?
Selling FAQ
Why sell on turbu?
How do I sell a car on turbu?
What is an auction?
How long are listings published for?
Can I edit my listings?
Can I delete my listings?
What is the reserve price?
What if my reserve price is not met?
What paperwork do I need to sell the car?
How do I transfer the car title and ownership and receive payment?
Are there any fees?
Why are there hold(s) on my credit card?
General FAQ
How do I sign up for an account?
What if I forgot my password?
How can I change my username?
Are there any rules or guidelines I should follow when using the platform?
What should I do if I suspect a listing is misleading, fraudulent, or offensive?